Product Model Search Q & A

Product Model Search Q & A :

  • SR8-TB2
    • Q1Frequently Asked Questions
    • Q2Troubleshooting Fan Errors
  • SR4-TB2
    • Q1Troubleshooting Fan Errors
    • Q2Frequently Asked Questions
  • DX4-TB2
    • Q1Common Technical Questions
  • DR2-TB2
    • Q1RAID Modes and How to Switch between the RAID Modes
    • Q2Common Technical Questions
  • ST2-TB
    • Q1RAID Modes and How to Switch between the RAID Modes?
    • Q2Common Technical Questions
  • ST2-SB3
    • Q1How to Switch between the RAID Modes?
  • SR2-SB3+
    • Q1Which drive format should I choose to format the hard drives in the SR2 ?
  • ST4-TB
    • Q1Frequently Asked Questions
  • SR4-WBS3+
    • Q1Which drive format should I choose to format the hard drives in the SR4-WBS3?
    • Q2Why can’t my SR4-WBS3 reach the transfer performance speed of 200 MB/s via e-SATA interface as stated on your website?
    • Q3SR4-WBS3+ only in Mac Pro OS 10.11.x version, via USB 3.0 have USB hot-plug issue, you can refer to the following instructions:
  • PD3500+ (EOL)
    • Q1After installing PD3500+, we are unable to start the computer or the computer can not locate PD3500+ upon startup.
    • Q2When the PD3500+ is in use, the computer system is functioning normally but the PD3500+ access speed is abnormal.
    • Q3Under the mirror mode (RAID 1), what will be the system’s total storage capacity when adding a brand new hard drive?
    • Q4Why does the error message appear when I installed the second hard drive?
    • Q5What will happen if we turn off the computer’s power while PD3500+ is still executing data auto rebuilding?
    • Q6Is it possible to lose any part of the data during the data auto rebuilding?
  • ST4-SB3
    • Q1Which drive format should I choose to format the hard drive in the ST4?
  • ST8-Series (EOL)
    • Q1Which drive format should I choose to format the hard drive in the ST8?
  • DR8-TB3
    • Q1Thunderbolt 3 on Earlier Windows PCs
  • DR8-TB2
    • Q1System Fan Failure Management
    • Q2 Common Technical Questions
  • DT8-U5
    • Q1Frequently Asked Questions
  • DR5-WBS3 (EOL)
    • Q1Which drive format should I choose to format the hard drives in the DR5-WBS3?
    • Q2Why can’t my DR5-WBS3 reach the transfer performance speed of 200 MB/s via e-SATA interface as stated on your website?
  • i310-SB3
    • Q1Which drive format should I choose to format the hard drive in the i310 ?